Editors  >  Ethical Guidelines  >  Managing Complaints

How to Handle Complaints

One of your responsibilities as a journal editor is to ensure, as far as is possible, that articles accepted for publication adhere to ethical standards in terms of the research conducted and the reporting of the research within the written article.

To find out more about specific types of misconduct, please consult Section 3 of our Best Practice Guidelines on Publishing Ethics, which covers Research Integrity.

If you have concerns contact your publisher, who can provide legal support if necessary. Resources for editors, including guidelines and training materials, are also available from the Committee on Publication Ethics

Misconduct in the article itself comes in two forms:

  • Reviewer Misconduct: might include such issues as fabricating data, unethical experiments on animals or humans, and failure to protect the confidentiality of subjects.
  • Author Misconduct: might include such issues as plagiarism, redundant publication, undisclosed conflicts of interests, and guest authorship.

Author Complaints

Information for authors about making a complaint about a retraction or related issue is available in the Retractions and Expressions of Concern section of our Ethics Guidelines.